The store manager primarily focuses on keeping the store running by planning schedules, inventory, and training new hires. Success in the Store Manager role includes developing team members by providing on-going coaching and training in order to ensure high performance and effective succession planning.


  • Chino Hills, CA


  • Be the role model of hospitality and coaching your team in the moment and reinforcing and seeking to improve quality of service
  • Build a schedule and deploy a team that ensures all facets of service is effective and quick
  • Anticipate the guest experience and constantly be one step ahead in service and hospitality
  • Be responsible for staff in building their expertise of coffees, teas, and merchandise so that they may accurately answer customer questions and make personal recommendations
  • Manage store promotions, store presentation, and visual merchandising. Lead and oversee the training for each seasonal promotion and follow-up on the execution throughout the course of the promotion


  • A minimum of two years of retail management/supervisory experience and/or related experience and training
  • Continuous demonstrated ability to lead and provide excellent customer service
  • Proven and on-going ability to drive sales and control costs
  • Experience coaching, training, and developing others
  • Excellent communication and interpersonal skills
  • Effective time management and delegation skills
  • Ability to effectively problem solve, using sound judgment


  • Offer better-than-market starting wages and health care options
  • Take pride in the quality of our work and the relationships we build with our customers- especially the ones within our teams which means team outings, dinners, and adventures!
  • Celebrate our team’s incredible talents and strive to provide numerous opportunities to help grow them while being a part of Omomo
  • Share our love for milk tea by offering endless tea on us, every shift. We like to think your family is part of the Omomo family, too, so your friends and family will always get a discount